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What our clients say

Here at the Equity Release Information Centre, we often receive letters of thanks from our clients, so we thought we’d share some of them with you.
Here’s what they had to say – in their words, not ours!

"The service offered by the Equity Release Information Centre has been exemplary and, in telling you this, I feel that I have to pay particular tribute to Craig Oliver, who handled our case. His complete integrity greatly impressed us and, as a former solicitor, I do not say that lightly."

C Lark, Hampshire
“I am writing to express my utmost thanks for the excellent level of advice and support I have received from your staff…..I particularly want to mention Mr Keith Somers, my personal financial advisor whose kindness and understanding I found invaluable.”

S Morris , South Glamorgan
"Just a short letter to congratulate you on the high level of efficiency that your staff have achieved in dealing with our equity release mortgage."

S P Winter, Essex
“From our very first enquiry to your office, you and your team dealt with the matter in the most helpful, considerate and efficient way possible, whilst ensuring that we were at all times kept fully informed along every step of the way.”

T Spinks, Kent
"You kept us informed of progress at every stage in a friendly and approachable way. At no time was someone ‘unavailable’ and there were no awful ‘call centre’ type systems to go through."

D Glinsman, Devon
“The service was excellent and telephone conversations very pleasant, making my husband and I feel at ease.”

F Thorpe, Conwy

"One thing I’ll always remember; going into the bank and seeing my bank manager’s face when I put £41,000 into our joint current account."

Mr L, Hampshire